Hi Adam,
It could be due to missing/corrupt drivers or missing updates.
Are you able to use the Microphone?
I suggest you to try the steps provided below and check if it helps.
Try to run Hardware Troubleshooter. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.
a. Press Windows Logo Key+X then click on Search option.
b. Type “Troubleshooting” without quotes and click on Troubleshooting.
c. In the new window, click View all on the left pane.
d. In the list of options, click on Hardware and devices.
e. Click Next and follow the on-screen instructions.
For reference:
Fix sound problems:
Hope this helps in resolving the issue with the Microphone. If the issue persists, do get back to us. We will be happy to assist you.
Thank you.
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Followed through with those steps, it doesn't seem to make any difference. The problem is that the microphone doesn't show up under recording devices what so ever, so I can't even select it. It's not recognized by the computer and I've tried re-installing my sound drivers multiple times and no effect has taken place. The mic cord isn't broken because the light comes on indicating that it's ready, it's just not recognized by my computer.
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Hi Adam,
Sorry for the delayed reply.
Are you able to connect other audio devices to the computer?
Try connecting using a different USB port.
Also, try connecting it to a different device and check.
If the solutions on other tabs didn't work, try the audio troubleshooter.It might be able to fix your issue automatically.
Try different audio formats.
- Go to Start, enter Sound, and select Sound Control Panel from the list of results.
- On the Playback tab, right-click (or tap and hold) the Default Device, and then select Properties.
- On the Advanced tab, under Default Format, change the setting, and then retest your audio device. If that doesn't work, try changing the setting again.
Please get back to us with the results to assist you further.
Thank you.
15 people were helped by this reply
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Great! Thanks for marking this as the answer.
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Troubleshooting CAD Audio USB Microphones: Windows and Mac
Directions for Windows 7
1. Close all programs in Windows.
2. Click on the Windows key in the bottom left hand corner of the screen.
3. Click on the Control Panel.
4. Click on the header Hardware and Sound.
5. Click on Manage audio devices under the “Sound” header
6. A window pops up with the first tab highlighted “playback.” Make sure your computers soundcard is selected. Ex. Relatek, SoundBlaster, ect. (If using the U2 headphone/mic, select “C-Media USB Driver.”)
7. Select the “Recording” tab at the top of the window.
8. Select the “C-media USB Device.”
9. Click apply, them click “OK.”
10. Close all windows.
11. Re-open your recording software and begin recording.
Directions for distorted sound.
1. Follow directions 1-6 from above.
2. Highlight the “C-Media Driver” under the recording tab.
3. Select Properties.
4. A window pops up, click on the “Custom” tab.
5. Uncheck the “AGC” or automatic gain control box.
6. Click OK/Apply.
7. Close all windows.
Directions for Windows XP
1. Close all programs in Windows.
2. Click on the Start Menu.
3. Click on the Control Panel.
4. Click on the Sounds and Audio Devices icon.
5. A window will pop up and select the “Audio” tab at the top of this window.
6. Under the “Sound Playback” section make sure your computers soundcard is selected under the default device, ex. Relatek, SoundBlaster, ect. (If using the U2 headphone/mic, select “C-Media USB Driver.”)
7. Under the “Sound Recording” section make sure the selected default device in the “C-Media Driver”
8. Click apply, then OK.
9. Close all windows.
10. Re-open your recording software and begin recording.
Directions for Windows Vista
1. Close all programs in Windows.
2. Click on the Start Menu.
3. Click on the Control Panel.
4. Click on the Sounds and Audio Devices icon.
5. Under the “Sound Playback” section make sure your computers soundcard is selected under the default device, ex. Relatek, SoundBlaster, ect. (If using the U2 headphone/mic, select “C-Media USB Driver.”)
6. Under the “Sound Recording” section make sure the selected default device in the
“C-Media Driver”
7. Click apply, and then OK.
8. Close all windows.
9. Re-open your recording software and begin recording
MAC 10.4 Instructions
1.) Plug in the microphone to the USB port on computer.
(When using a USB Hub, check with the manufacture to be sure the Hub supports a device such as a microphone. Plug the microphone directly into the computer’s powered USB port for optimal performance)
2.)Allow 30 seconds to 60 seconds for the system software to recognize the microphone
3.) Go to the Apple Menu and locate System Preferences.
4.) Under “Hardware” click on the “Sound” icon.
5.) Click on the “Input” button and choose the “C-Media USB Audio Device”.
6.) Position the Microphone 4 to 6 inches away from your source (your mouth or music instrument).
7.) Test the microphone by speaking or playing into the microphone.
8.) You will see activity in the “Input Level” meter.
9.) As you are speaking or playing adjust the “Input Volume” slider. Take care not to allow the signal to go beyond the meter, this will cause the sound to be distorted and unclear. The meter should be illuminated 3/4ths of the way to obtain a quality signal to noise ratio.
10.) Open your Audio recording software.
11.) Position the CAD USB u37 approximately 4 to 6 inches from the sound source for best results.
12.) Locate the preferences in the program and select the C-Media USB Audio device adjust the input level in this program so that the audio signal is strong but not distorted.
13.) Enjoy your CAD USB Microphone.
U37
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Cad U37 Microphone Driver
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Hey Forum,
Plz tell me that somebody has a solution for my problem. I have a CAD U37 USB mic. I was having some problems with it before, but the problems were temporarily solved. At first I was having a problem hearing the audio output while I was recording. Then the forum helped me to set up an aggregate device. At first everything was working fine. As a part of the aggregate device, I had the Built-In internal input, the Built-In internal output, and the USB mic input. I still have the same inputs and outputs as my aggregate device now. Everything was working fine. I was doing my recordings and life was great. Now I'm having another problem. At first it started with an error message that came up which said, 'Error while trying to synchronize audio and midi..Sample Rate 42216 recognized..Check conflict between Logic Pro and external device.' I was told to fix the sample rate in the Audio arrange..which I did. The music would have a crazy fuzz every time I would have the track with the mic record enabled. Now when I try to record on the mic I have one of the following two problems. Either I get the mic to be fuzzy like that. Or there is no output coming from the MIC at all. The MIC still works because the light is still blinking on it. Also, when I go to preferences and change the input to the mic that is not an aggregate device, you can see the meter jumping on that track, even though you can't hear it. The sample rates are both the same on the mic and on logic. So I think I've done everything right. I've got a MacBook4.1. I have OS X 10.5.6. I'm using Logic Pro 8. I have a CADU37 USB mic. Can somebody out there please help me.
Plz tell me that somebody has a solution for my problem. I have a CAD U37 USB mic. I was having some problems with it before, but the problems were temporarily solved. At first I was having a problem hearing the audio output while I was recording. Then the forum helped me to set up an aggregate device. At first everything was working fine. As a part of the aggregate device, I had the Built-In internal input, the Built-In internal output, and the USB mic input. I still have the same inputs and outputs as my aggregate device now. Everything was working fine. I was doing my recordings and life was great. Now I'm having another problem. At first it started with an error message that came up which said, 'Error while trying to synchronize audio and midi..Sample Rate 42216 recognized..Check conflict between Logic Pro and external device.' I was told to fix the sample rate in the Audio arrange..which I did. The music would have a crazy fuzz every time I would have the track with the mic record enabled. Now when I try to record on the mic I have one of the following two problems. Either I get the mic to be fuzzy like that. Or there is no output coming from the MIC at all. The MIC still works because the light is still blinking on it. Also, when I go to preferences and change the input to the mic that is not an aggregate device, you can see the meter jumping on that track, even though you can't hear it. The sample rates are both the same on the mic and on logic. So I think I've done everything right. I've got a MacBook4.1. I have OS X 10.5.6. I'm using Logic Pro 8. I have a CADU37 USB mic. Can somebody out there please help me.
MacBook4.1, Mac OS X (10.5.6)
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